FAQ Carpet Cleaning Services

We recommend having your carpets professionally cleaned every 6 to 12 months. However, high-traffic areas, homes with pets, or individuals with allergies may require cleaning every 3 to 6 months to maintain a healthy indoor environment.

We use hot water extraction (steam cleaning), which is the most effective method for deep carpet cleaning. This process removes dirt, bacteria, and allergens, leaving your carpets fresh and sanitized. We also offer dry carpet cleaning for delicate fibers.

The cleaning process typically takes 1 to 2 hours, depending on the size of the area and the level of soiling. Drying time varies between 4 to 12 hours, but we use powerful extraction equipment to speed up the drying process.

Yes! We use eco-friendly, pet-safe, and non-toxic cleaning solutions that are safe for children, pets, and individuals with allergies, all our cleaning Solutions are purchased from a Company Called “TMF”, who makes the products state side! 

Yes! We specialize in stain removal and use advanced cleaning techniques to tackle tough stains, including pet urine, red wine, coffee, ink, and grease stains. However, complete removal depends on the stain type, age, and carpet material. Some stains we think will never come out, and do, and vise versa. 

Absolutely! Our pet odor removal treatments and carpet deodorizing solutions neutralize odors at the source, leaving your home smelling fresh.

Yes! Our deep steam cleaning process removes dust mites, pollen, pet dander, mold spores, and bacteria, improving indoor air quality and helping allergy sufferers.

You can walk on your carpets immediately with clean socks or shoe covers, we do not leave your carpets soaked, we use a High powered truck mount system, and take our time to ensure the dry to the touch times are around 1 -2 hours, and that always depend on how dirty the carpet is. 

Yes! We carefully move light furniture, such as chairs, tables, and small sofas. However, we recommend clearing fragile items, electronics, and valuables before our arrival. Large or heavy furniture we can not move for insurance purpose. sectional couches may be moved depending on the size, but most have fragile latches that we will not chance. 

Yes, we provide same-day and emergency carpet cleaning services based on availability. Contact us as soon as possible to schedule an urgent cleaning.

We provide carpet cleaning services in Winston Salem, NC and surrounding areas, such as King,Nc Rural Hall,Nc Clemmons, NC, Lewisville, NC Bermuda Run, NC Kernersville, NC  Walkertown, NC Lexington, NC 

we pride ourselves on upfront pricing. which you can find on the front page. We do not nickel a dime you. Normal size closets are included, but walking may be more. We are not salesmen we are cleaners. We may offer or suggest but ultimately it is your choice, but if we have asked the right questions you should expect to pay what we quote you.  

Absolutely! We stand behind our work and knowledge of carpet cleaning. We will exhaust every resource before suggesting a Solution that may cost more. we guarantee  that if we can’t get it clean, then no one could have. 

You can call or text us at 336-523-5000, or you can message us on social media.